+61 2 7259 4561 | contact@capillaryhealthcare.com.au
What Is Plan Management?

Taking the Stress Out of NDIS Budget
Focus on Living Your Best Life

Managing your NDIS budget shouldn’t feel like a full-time job. With our Plan Management services, you can breathe easy knowing we’re taking care of the financial nitty-gritty behind the scenes.

We process your invoices, claim payments directly from the NDIS portal, pay your providers fast, and keep your budgets perfectly on track.

You stay in control of your services and supports while we do the heavy lifting, ensuring your funding is used exactly the way you want—without the paperwork headaches.

How It Works

Simple. Fast. Stress-Free.

Getting started is easy. First, we’ll help you set up a straightforward service agreement so we can officially become your Plan Manager. Once you share your NDIS plan with us, we swing into action—claiming funds, paying providers, and keeping your budget in perfect order.

Every month, you’ll receive clear statements showing exactly where your money is going. And if you ever want to check your balance or track spending, just log in or give us a call.

With us in your corner, Plan Management becomes effortless—leaving you free to focus on your goals, your passions, and your life.

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Friendly support team

Why Choose Us?

More Freedom. Less Fuss. Complete Peace of Mind.

When you partner with us, you unlock the freedom to choose any provider you like—registered or not— while enjoying the confidence that every dollar is accounted for.

Our experienced team makes sense of the complex NDIS rules, turning them into simple, clear guidance. You’ll receive easy-to-read statements and real-time budget updates, so you’re always in the loop.

No more waiting weeks for invoices to clear—we pay them quickly to keep your supports running smoothly. And whenever you have questions, you’ll talk to real people who genuinely care about your goals—not a faceless call centre.

We’ve designed our service to be as flexible, friendly, and responsive as possible—because your independence deserves nothing less.

The Benefits You’ll Love

More Choice. More Control. Zero Stress.

Freedom of Choice

Choose any support worker, therapist, or provider—registered or not—with full flexibility.

We Handle Invoices

We process claims and pay providers quickly, so you never worry about late payments again.

Real-Time Tracking

Track your spending and budget with live updates and monthly statements that make sense.

Personal Support

No call centres. Just real people who understand you and care about your journey.

Stress-Free Service

No more confusing rules or delays—just smooth, responsive support every step of the way.

Fully Funded

Plan Management is 100% covered under "Improved Life Choices"—no cost to you.

Capillary Disability Services

What Is Plan Management?

Therapy session

What exactly does a Plan Manager do?

A Plan Manager handles all the financial aspects of your NDIS plan, from claiming funds and paying your providers to keeping meticulous records and sending you monthly statements. We take care of the admin, so you don’t have to.

Will this cost me anything?

Nope—Plan Management is 100% funded by the NDIS. You won’t pay anything out of pocket, and it doesn’t reduce your other supports.

Do I still get to choose my own providers?

Absolutely. You have full choice and control over who delivers your services and supports.

How do I get Plan Management included in my plan?

Just ask for “Improved Life Choices” during your planning meeting or plan review—it’s the funding category that covers Plan Management.

How quickly do you pay invoices?

We process most invoices within 3–5 business days, keeping your services running without delays.

Testimonials

What Our Clients Say About Plan Management

“I was overwhelmed by NDIS paperwork and constantly worried about invoices getting paid on time. Capillary Healthcare took all that stress away. They are so responsive and friendly—I finally feel like I’m in control again.”

Rachel M.

Rachel M.

Participant

“Switching to Capillary was the best decision I made. They helped me understand my budget and showed me how to get more out of my funding. I can’t recommend them enough!”

David P.

David P.

Parent and Nominee

“The team always answers my questions with patience and clarity. They’ve made this whole process feel so much more manageable and less intimidating.”

Linda C.

Linda C.

Support Coordinator